POST OCCUPANCY EVALUATION (POE) - The human connection. How Does the Building Work for the People?

Information gained from a properly conducted Post Occupancy Evaluation can be invaluable when applied to the next project for a hospital system or the next project of an architectural firm. However, it is often not conducted because it is done about a year after the project is completed and the stakeholders have lost interest in potential findings, there is no funding for an evaluation or anyone to actually do research and write the report. This in-depth workshop at the 2021 Healthcare Design Conference + Expo featured a lively discussion moderated by experienced facilitators to explore how to introduce the intent of a POE at the start of the project and plan for it throughout the project phases. Participants worked through an interactive learning process to identify important elements to include and methods to gather the data.

WORKSHOP SLIDES

RESOURCES

Workshop Agenda
Glossary of Terms Associated with Post Occupancy Evaluation
CSA Z8003:21, Health Care Facility Design Studies and Post-Occupancy Evaluation Fact Sheet
7 Flows of Healthcare
A Guide to Clinic Design Post-Occupancy Evaluation Toolkit, The Center for Health Design
Table Worksheet Template
Table Report Out Template
Unit Plan: Emergency Department
Unit Description: Emergency Department
Table Worksheet Example: Emergency Department
Unit Plan: Med Surg
Unit Description: Med Surg
Table Worksheet Example: Med Surg

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