Healthcare is increasingly being delivered by a team of clinicians. A high-performing team of professional caregivers is best equipped to fulfill healthcare’s quadruple aim. However, workspace design has not kept up with the changes in clinical work and care teams. If you walk into many team work areas today, you will see they are often empty, underused, or have far too many people. Additionally, planning workspaces to support the work of clinicians is complex and challenging. Research has identified five essential work zones to the work of a high performing team to be: individual workpoints, collaborative breakaway space, privacy space, vertical “wall of awareness” and communal space. This CEU will share the challenges of designing team spaces today and discuss details of the five zones and how they can be applied to each organization’s process, culture and space.
EVENT DETAILS:
Thursday, April 21, 2022
12:00pm - 1:00pm EST
Michelle Ossmann, PhD, MSN, AAIA, Director, Healthcare Knowledge & Innovation @ MillerKnoll
PRESENTER: Michelle Ossmann, PhD, MSN, AAIA, Director, Healthcare Knowledge & Innovation @ MillerKnoll
A former critical care nurse practitioner turned spatial scientist, Michelle leads Herman Miller's healthcare research. By focusing on how staff, patients and families interact and are affected by the organization and activities taking place within healthcare settings, Michelle works to create solutions needed to prevent or promote outcomes and measure effectiveness, creating spaces and practices that benefit everyone involved.